Terms and Conditions

PAYMENTS AND RATES

  • Payment for the lessons can be made via bank transfer or with Paypal, both of which are fast and safe payment methods. When you book classes or contact me, you will receive my PayPal address and bank account via email to make the payment.

  • All services will always be paid in advance, except for the free trial lessons.

  • Once you book the classes and make the payment, you will receive a confirmation email.

  • Spanischmitnatalia is not responsible for any additional bank charges.

  • Confirmation of the date and time of the classes will only be made when the payment has been received.

  • There are no refunds of money, but the date and time of the lessons can be changed  24 hours in advance with email notification.

  • All class packages expire 6 months from the day of purchase.

  • Spanischmitnatalia reserves the right to increase its rates, always notifying the increase in advance.

 

CANCELLATIONS AND CLASS CHANGES

  • It is possible to reschedule or cancel a lesson by notifying me via email at least 24 hours in advance of the scheduled lesson.

  • If you notify of a cancellation or a class change less than 24 hours in advance, the lesson will be charged.

  • If you don't show up for class, the lesson will be charged.

 

TRIAL LESSON

  • The trial lesson is completely free and lasts approximately 30 minutes.

  • The trial lesson does not require you to buy more lessons.

  • The trial lesson is not mandatory. You can buy a lessons package directly, without first attending a trial lesson.

  • In case you need to cancel or reschedule the trial lesson, please notify me at 24 hours before the scheduled appointment.

 

VACATION OR ILLNESS OF THE TEACHER

  • The teacher will inform about her holidays in advance.

  • In case of illness by the teacher, the canceled class may be taught at another time or, if you prefer, the money will be returned.